Wealthy House Painter tip #93
By Terry | September 4, 2010
Unless there’s no other way, always go over your written proposal with the customer when you present it. At various times during the summer we’re swamped with work. During those periods I don’t have the time I’d like to spend with each customer. Some customers, I don’t get to meet at all.
I’ve noticed if I just drop off the bid and follow up with a phone call, I get about three jobs in ten. But if I sit down with a client and go over the proposal with them and explain exactly what we do, the chances of getting hired increase to about six or seven jobs for every ten presentations!
I’m not even talking about selling them on what makes my company a better value. I’m just talking about taking the time to read through the proposal with them to make sure they understand what I’ve written, and what we do. Get as much face time as you can with your prospective customers. The more time a person spends with you the greater the chances are that they will hire you.
Terry Begue is the owner of Begue Painting Inc., and author of the popular e-book, “The Wealthy House Painter’s Guide to Having it All.” He’s been a successful house painter and enjoys helping others start their own successful painting businesses, too. Discover more at: http://www.yourhousepaintingbusiness.com
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Wealthy House Painter tip #92
By Terry | September 2, 2010
No one is born with great people skills. They are something you gradually develop over time. Remember, it’s a choice not a gift. Think carefully and respond to people in a way that’s friendly, professional and helpful rather than reacting. Remember people do business with people they like and trust. It pays to be a likable person.
Creative marketing is creative problem solving. Never tell a client that you cannot do something that just closes doors. Go out of your way to make sure the customer is more then satisfied. A satisfied client will probably have you back again when they need more painting. A client that’s blow away by you and the services you provide will tell everyone they know who did their painting. Find ways to do more then what was expected.
Terry Begue is the owner of Begue Painting Inc., and author of the popular e-book, “The Wealthy House Painter’s Guide to Having it All.” He’s been a successful house painter and enjoys helping others start their own successful painting businesses, too. Discover more at: http://www.yourhousepaintingbusiness.com
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Wealthy House Painter tip #91
By Terry | August 31, 2010
I’ve been meeting with homeowners and painting their homes for 30 years now. I’m still amazed when they tell me I was the only painter to write out, in detail a job proposal explaining what I plan to do to paint their home. Many of my customers actually award me the contract to paint right on the spot because of how well-written and comprehensive my proposal is even though I’m clearly the highest bidder for the job!
Some tell me I was the only painter who even bothered to show up to provide an estimate even though other painters scheduled a time to meet with them.
There are many ways to stand out in a positive way that will set you apart from the rest of the pack. They all stem from one simple word that many painters and contractors don’t seem to understand. That word is “respect.”
Remember, although this is your company the person who is hiring you to paint their home is still your boss. Even if it’s only for a day or two, they are the ones signing your paycheck. So, show them the respect they’ve earned and the respect they deserve.
Terry Begue is the owner of Begue Painting Inc., and author of the popular e-book, “The Wealthy House Painter’s Guide to Having it All.” He’s been a successful house painter and enjoys helping others start their own successful painting businesses, too. Discover more at: http://www.yourhousepaintingbusiness.com
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Wealthy House Painter tip #90
By Terry | August 29, 2010
Why do I devote so much time to the subject of you as a business owner and how to market yourself? Because the amount of money you make in this business will depend on how many homeowners you can positively persuade and convince to hire your company and pay your price for your services. Nine times out of ten the client you’re dealing with will decide whether or not they will do business with your company based on the first impression you make, and how you present yourself.
People do business with people they like and trust; it pays to be a likable person. Take an interest and listen to what your prospective customer has to say, by just paying attention you’ll be able to pick up little clues as to what it’s going to take to land the job. Focus on what is important to them, it neatness and cleaning up at the end of the day is an important issue to them then make sure they know it’s important to you as well.
Terry Begue is the owner of Begue Painting Inc., and author of the popular e-book, “The Wealthy House Painter’s Guide to Having it All.” He’s been a successful house painter and enjoys helping others start their own successful painting businesses, too. Discover more at: http://www.yourhousepaintingbusiness.com
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